6. Cultural Competence

Principle

Healthcare interpreters promote communication that is respectful of cultural and linguistic differences, work to understand the relationship between culture and language, and understand how cultural affiliations influence beliefs and behaviors.

Objective

To support effective inter-cultural communication and interpersonal interactions between parties who do not share the same language and culture.

Description

Cultural competence is a dynamic process. Culturally competent interpreters recognize and acknowledge the need to understand the role culture plays in forming us and our societies. They develop sufficient knowledge, judgment, and skill1 to navigate cross cultural encounters and to support effective interactions between patients and providers. They acknowledge that no one can know every cultural nuance about any culture, even their own. Culturally competent interpreters use their reflective capacity to draw on valuable experience and awareness in order to interpret meaning across languages and worldviews. Cultural competence combines interest in learning about other cultural perspectives, and a lifelong commitment to self-awareness and bias recognition, with a readiness to act when cultural misunderstandings could affect understanding and/or care.


  1. According to Merriam-Webster, competence is “the quality or state of having sufficient knowledge, judgment, skill, or strength for a particular duty or in a particular respect.” ↩︎